Student Health Advocates
Overview
Connect2Health health advocates meet individually with patients to understand their needs and priorities. They collaborate with patients to create a personalized "Resource Prescription" using the Connect2Health Resource Database.
Connect2Health is dedicated to empowering individuals to utilize community resources for multi-dimensional health. For some patients, having a simple list is sufficient, while others may require more mentorship as they navigate the complex resource landscape. Connect2Health health advocates spend as much time as necessary to help patients access these resources, assisting with applications, eligibility calls, and transportation options.
In relevant cases, Connect2Health health advocates also conduct follow-up calls and visits to check if patients have successfully utilized their Resource Prescription. If patients haven't followed through, Connect2Health Mentors provide encouragement and additional support. When patients approach organizations, advocates track their progress and may refer them to alternative resources if needed. This ongoing support can last weeks or months, depending on the patient's needs. Through this consistent advocacy, Connect2Health aims to create ripples of change in patients' lives, ultimately leading to a wave of positive transformation in the community.
Becoming an Advocate
Requirements
Application
- Be a matriculated student at the University of Utah while serving (Fall 2024, Spring 2025, Summer 2025, Fall 2025)
- Commit to volunteering 3 hours each week for two semesters
- Must be able to pass a background check
- Be able to submit and keep up to date on immunizations
- Be a kind human!
Onboarding
Onboarding takes approximately 3 - 4 weeks as we help you through the onboarding process with the clinic you have been placed at. This process entails a background check, fingerprinting, a set list of immunizations, and learning modules.
- Complete a HIPAA-required training
- Complete onboarding that includes training on social factors and patient interactions
- Participate in a shadowing shift with the site leader prior to serving independently
- Attend monthly reflection sessions and professional development opportunities
- Meet the expectations of site/clinics
- Pass a satisfactory mid-semester evaluation done by a site leader
Selection
Prospective Connect2Health student volunteer must follow the steps outlined below to be considered for a position with the program:
- Submit an application (questionnaire, availability, statement of purpose, career goals)
- Participate in a 30-minute virtual interview with the program manager and a current student volunteer to get to know you better
Applicants will be notified of the committee’s decision as soon as possible.
Benefits
- Connect with your local community in a meaningful way
- Complete degree service hours
- Receive training in social determinants of health impact, HIPAA, and patient experience
- Gain experience serving patients in a professional setting
- Network with health professionals and staff
- Create resource referrals for families using an internal database
- Maintain internal database by validate community resources on a regular basis
- Active participation in community events
- Be part of a dynamic community of practice which encompasses faculty, providers, advocates, and peers
